Last updated: July 2026
Privacy Policy
Your privacy matters. This policy explains what personal information Aussie Discount Fragrance collects, how we use it, and how we keep it safe — in plain English, as required by the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Who we are
Aussie Discount Fragrance is a small, independently operated fragrance concierge service based in Sydney, NSW, Australia. When this policy says “we”, “us”, or “our”, it means Aussie Discount Fragrance.
If you have any questions about this policy, you can reach us at contact@aussiediscountfragrance.com.au.
What information we collect
We only collect information you voluntarily provide when you interact with our website. This includes:
- Ordering: your name, email address, shipping address, and phone number (optional) — needed to fulfil your order and send tracking updates.
- Payment: all payments are processed by Stripe, our secure payment provider. We never see or store your full credit card details. Stripe may collect payment information in accordance with their own privacy policy.
- Contact form: if you send us a message through our contact page, we collect your name, email address, and whatever you choose to share in your message.
- Newsletter: if you subscribe, we collect your email address to send occasional updates about new arrivals and offers. You can unsubscribe anytime.
Automatically collected information
Like most websites, our site uses cookies and standard web analytics to understand how visitors use our store. This includes:
- Pages visited, time spent, and how you arrived at our site
- Browser type, device information, and IP address
- Shopping cart contents (so we can remember what you added)
This information is anonymous and aggregated — it doesn’t identify you personally. We use it to improve the shopping experience and fix things that aren’t working.
How we use your information
We use your personal information only for the following purposes:
- Processing and delivering your order (including sharing your shipping address with Australia Post or other carriers to deliver your package)
- Sending order confirmations, tracking updates, and delivery notifications
- Responding to your enquiries and providing customer support
- Sending marketing emails if you’ve explicitly subscribed (you can opt out at any time)
- Improving our website and product offerings
- Complying with Australian legal obligations
Who we share your information with
We do not sell, rent, or trade your personal information to anyone. We only share what’s strictly necessary to run our business:
- Stripe — our payment processor (handles your payment securely)
- Australia Post — our shipping carrier (receives your name and delivery address)
- Hostinger / WordPress / WooCommerce — our website hosting and e-commerce platform
- Legal obligations — if required by Australian law or a government authority with proper legal authority
Data storage and security
Your personal information is stored on secure servers provided by our hosting platform (Hostinger), protected by industry-standard encryption and security measures.
Your payment information is handled by Stripe and is never stored on our servers. Stripe is a PCI-DSS Level 1 certified payment processor — the highest level of security certification in the payments industry.
While we take reasonable steps to protect your information, no online transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.
How long we keep your data
We keep your order information for as long as needed to fulfil your order and comply with Australian tax and business record-keeping requirements (generally 5-7 years). If you have an account with us, you can request its deletion at any time by contacting us.
Your rights
Under the Australian Privacy Act, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct any information that is inaccurate or out of date
- Complaint — lodge a complaint if you believe we’ve breached the APPs
To exercise any of these rights, email us at contact@aussiediscountfragrance.com.au. We’ll respond within 30 days. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Cookies
Our website uses cookies — small text files stored on your device — to remember your preferences, keep items in your shopping cart, and understand how our site is used. You can disable cookies in your browser settings, but this may affect your shopping experience (e.g., items may not stay in your cart).
Third-party links
Our website may link to external sites (e.g., brand websites, Facebook, Australia Post tracking). We are not responsible for the privacy practices of these third parties. Please read their privacy policies separately.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. We’ll note the date of the most recent update at the top.
Contact us
For any privacy-related questions, requests, or complaints:
Email: contact@aussiediscountfragrance.com.au
Address: Sydney, NSW, Australia (full address available on request)