Returns & Refunds Policy

Last updated: July 2026

We want you to be happy with your purchase. Please read our returns policy carefully before ordering.

Change of Mind

As fragrances are personal care items, we are unable to accept returns for change of mind. Please review product descriptions carefully before purchasing, and feel free to contact us with any questions before you order.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 days of delivery with a photo of the item. We will arrange a replacement or refund at no cost to you.

Australian Consumer Law

Our returns policy does not limit your rights under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Contact Us

To initiate a return or report an issue, please use our Contact page.